Why choose idloom pay for your events
Collecting payments for your events should be fast, reliable, and affordable. That’s exactly what idloom pay delivers — a fully integrated payment solution that keeps everything under one roof.
With idloom pay, you can activate your merchant account directly in your profile settings and start collecting online payments within just a few hours. No extra contracts, no complex integrations, and no hidden costs.
Powered by Shift4, a global leader in payment technology, idloom pay gives you enterprise-grade security and compliance by default. Shift4 handles billions of transactions annually for world-class companies in hospitality, retail, and e-commerce — guaranteeing that every payment processed through idloom pay is fast, secure, and protected.
Getting started with idloom pay onboarding
Getting started takes only a few minutes. You can activate idloom pay directly from your idloom account and complete the onboarding in a few steps.
Access the onboarding form
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Log in to your idloom account.
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Go to Profile settings > Online payments.
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Click idloom pay to start the onboarding process.
The onboarding wizard will guide you through four simple steps, as shown in the screenshots.
Step-by-step: set up your merchant account
Company details
Fill in your legal company information such as:
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Merchant name
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Registered company name
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Company registration number
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Country of registration
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Incorporation date
This information is required to verify your business identity and comply with financial regulations.
Merchant individuals
Add at least one individual representative of the company — usually a director or shareholder. You’ll need to enter:
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Full name and date of birth
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Nationality and place of birth
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ID type (passport or ID card), number, and expiry date
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Holding percentage
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Address information
If more than one representative needs to be added, click Add another individual.
Related corporate entities
If your company is owned or linked to other corporate entities (for example, a parent company), enter their details in this step.
You’ll be asked for:
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Company registration name and number
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Country of incorporation
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Address details
Bank account setup
Provide the bank account where payouts will be sent.
You’ll need to specify:
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Beneficiary name
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Bank name and country
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IBAN and SWIFT code
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Settlement currency
Tick Use Merchant Address if your payout address matches your company address.
Click Complete account setup to submit your details.
Step 2: first validation by Shift4
Once you submit the form, your details are automatically sent to Shift4. A first review is usually completed within four hours. You’ll then be prompted to upload supporting documents such as:
- Proof of company registration
- Identification of company representatives
- Proof of bank account or address
Identity verification
To finalize the onboarding, upload your identity verification documents.
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Click Browse or drag and drop your files into the upload box.
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Accepted formats: PDF, JPG, JPEG, PNG, TIFF (max 8MB per file).
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You may add multiple documents if requested.
Once submitted, you’ll see a confirmation message:
“Your information has been securely submitted. Account verification in progress — usually completed within 4 hours.”
All your data is transmitted securely to Shift4. idloom never stores or processes any of these documents internally.
Step 3: receive your merchant credentials
Once everything is approved, the idloom team will send you your merchant account keys. These credentials connect your events to your payment account and allow transactions to flow securely through idloom pay.
Step 4: activate idloom pay
- Return to Profile settings > Online payments.
- Select idloom pay and enter your merchant account keys.
- Save your settings — and that’s it. You’re ready to process online payments.
FAQ idloom pay
Most accounts are verified within 8 hours after submitting your details. If additional documents are needed, you’ll receive an email notification.
idloom pay offers one of the most competitive pricing models on the market — a flat 1.2% transaction fee.
Most third-party payment providers charge between 2% and 3% per transaction, making idloom pay a much more cost-effective solution for event organizers who handle frequent or high-volume payments.
All data and documents are securely transmitted to Shift4, our payment partner, who performs the compliance checks required by financial regulations.
No. idloom never stores your personal or financial documents. All files are sent securely and directly to Shift4 for verification.
This usually means some information is missing or unclear. Double-check that your company registration number, name, and uploaded documents match official records. You’ll be contacted by the idloom team if additional information is needed.