Security & compliance Enterprise ready
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Enterprise-Grade
Security & Compliance
for event management

idloom adheres to the highest industry standards for data security and privacy.
Your data. Our utmost priority.

Built-in security and compliance

 

ISO 27001 Certified

Our ISO certification stands as a testament to the unwavering seriousness with which we prioritize information security and data protection at idloom.

PCI-DSS Certified

As event registration might require accepting credit cards, idloom complies with the Payment Card Industry Data Security Standards.

GDPR Compliant

We're committed to compliance with the General Data Protection Regulation (GDPR) and other relevant data privacy regulations.

idloom Security & Compliance

Download idloom's ISO 27001 Certificate.

Secure Cloud infrastructure and single sign-on integration – idloom

Secure Cloud Infrastructure

Your data is hosted on redundant, compliant servers within the Google Cloud Platform (GCP), leveraging their industry-leading security expertise for an extra layer of protection.

Single Sign-On 

Our SSO integration option provides enhanced convenience and security for managing user access from your organization's systems, for a seamless and secure user experience.

Empowering you on your compliance journey

While idloom provides a secure foundation, you are ultimately responsible for attendee data compliance. We're here to support you every step of the way. 

 

Integrated compliance tools 

Our platform offers a suite of tools to help you manage privacy notice, cookies banner, data consent, access requests, and deletion requests, simplifying compliance tasks.

Data location choice and control

 In addition to our robust security measures, you have the added benefit of choosing where your event data is hosted – exclusively on Google servers in the EU or exclusively on Google servers in the US – to comply with your specific regional requirements.

Navigating the complexities of data privacy regulations, particularly GDPR, can be a daunting task. At idloom, we understand the challenges event organizers face, and that's why you can rely on our GDPR and compliance advisory service to help you ensure your event registration process is compliant and secure.

Actionable guidance and support

We don't just inform you; we empower you. Our dedicated GDPR / Data Privacy and Security experts provide practical guidance tailored to your specific needs, answer your questions, and address any concerns you may have, so you can focus on running successful events.

Security & Compliance FAQ

Is idloom ISO 27001 certified?

Yes. idloom is ISO 27001 certified, the internationally recognized standard for information security management systems. The certification confirms that idloom's security controls, risk management processes, and data protection practices meet enterprise-grade requirements. The ISO 27001 certificate is available for download directly on this page.

Is idloom GDPR compliant?

Yes. idloom is fully GDPR compliant. The platform provides built-in tools for consent management, cookie banners, data access requests, and attendee data deletion requests. idloom also offers a Data Processing Agreement (DPA) and allows event organizers to choose EU-only data hosting to meet their regional compliance obligations.

Where is idloom event data hosted?

idloom event data is hosted on Google Cloud Platform (GCP). Customers can choose to store their data exclusively on EU-based Google servers or exclusively on US-based Google servers, depending on their regulatory requirements. Data residency selection is available on all paid plans.

Is idloom PCI-DSS compliant?

Yes. idloom complies with Payment Card Industry Data Security Standards (PCI-DSS). This certification allows idloom to securely process credit card payments during event registration and ticketing without exposing cardholder data to risk. PCI-DSS compliance is built into the platform at the infrastructure level.

Does idloom support Single Sign-On (SSO)?

Yes. idloom supports Single Sign-On (SSO) integration, allowing organizations to manage attendee and admin access through their existing identity provider. SSO improves both security and convenience by centralizing authentication and reducing the need for separate platform credentials.

Does idloom offer a Data Processing Agreement (DPA)?

Yes. idloom provides a Data Processing Agreement (DPA) to all customers, as required under GDPR Article 28. The DPA defines how idloom processes attendee personal data on behalf of the event organizer, including sub-processor disclosures, data retention terms, and security obligations.

How does idloom help event organizers with GDPR compliance?

idloom supports GDPR compliance for event organizers through a suite of built-in tools, including privacy notice management, consent collection on registration forms, cookie consent banners, and access or deletion request workflows. idloom also offers a dedicated GDPR and data privacy advisory service for organizers who need compliance guidance specific to their events.

What is idloom's uptime and how can I check the current status?

idloom maintains an average uptime of 99.99% across all event management services. Infrastructure status is published in real time at status.idloom.tech, where you can monitor live availability for the last 24 hours, 7 days, 30 days, and 90 days.

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Leader in the industry
4.7/5

Award-winning event software trusted for complex events

From associations and universities to enterprise teams, over 1,500 organizations rely on idloom to manage registration, payments and event workflows at scale.

1,500+ Organizations
40+ Countries
45k events hosted
Recognized by Capterra, G2, GetApp and Software Advice as a leading event management solution