Browse our blog post, find anything about our products, and much more.

If you don't find what you're looking for don't hesitate to   contact our team


User guide

Identity - Permissions In the fast-paced world of event coordination, maintaining control is paramount. Enter idloom's dynamic Permissions System, where you can determine the access of all users.

Resources

What are the benefits of customizable Roles and Permissions?

🌟 Adapt our Roles to your Needs

Roles aren't just labels; they correspond to permissions that can be allocated to your users. From the leading organizer to the backstage wizard, customize roles for all members of your organization. In the world of event management, there's no room for compromises, this is why idloom lets you create customizable Roles. 

🛡️ Limit Access and guarantee Security

Your event's success is our priority! Manage your events smoothly using our security measures as your best allies. 

Create and Manage your Permissions

  1. Users
  2. Profiles
  3. Roles

Users

Add Users

Navigate to the Permissions > Users section of the Identity Module.


  1. Click on the “Add user” button. 

  2. Enter the email address of the User you would like to add. 

  3. Click on the “Send” button. 


    If the user already has had access to idloom before, his details will automatically be filled out. If the user is new to the platform, you will arrive on a Form.

  4. Fill in the form with the Contact information of the User:

    • First name: This field is mandatory. Enter the first name of the new User.

    • Last name: This field is mandatory. Enter the last name of the new User.

    • Email: This field is mandatory. Enter the email address of the new User.

    • Language: This field is not mandatory. Enter the backend language for the new User.

    • Notes: This field is not mandatory. You can enter some notes about the user that will be visible to all Users of the Profile.
  5. Set up the Account access rights. You can choose between:

    • Selecting the Account admin checkbox: the new user will have access to all Profiles of the Account. 

    • Selecting the Limited access checkbox: the new user will have access to the Profiles where a role has been allocated to them only. 


      If you selected “Account admin”, skip the next two steps (6 & 7). Otherwise, you now have a view of all the existing Profiles in the Account.
  6. Click on the list next to the Profiles you would like to give your user access to. 

  7. Select the Role you would like to give them on the Profiles. 

  8. Click on the “Save” button. 


The new User will automatically receive a welcome email.

Add user button.Enter an email address for your user.Enter the User information and save.

Edit Users

Navigate to the Permissions > Users section of the Identity Module.


  1. Click on the User’s email.

OR

  1. Click on the three-dots menu. 

  2. Select “Edit user”. 

    • If you edit your own User, you will be redirected to your details section. Otherwise, depending on your Role in the Profile, you can view the contact details of the User:


      • First Name

      • Last Name 


      • Email


      • Language


    • If you are an administrator on the account, you can:

      • Edit the Notes


      • Modify the type of access right


  3. Click on the “Save” button, once the changes have been applied.

Edit a user.Modify information from the user and click on save.





Send Emails to Users

Navigate to the Permissions > Users section of the Identity Module.


  1. Click on the three-dots menu. 

  2. Select “Send email”. 


You will be redirected to your Outlook, where you will be able to send an email to the User. 



Send and email.

Resend Welcome Emails to Users

A welcome email is automatically sent to a User that has been added to a Profile. However if for some reason the User did not receive it, you can resend it as explained below.

Navigate to the Permissions > Users section of the Identity Module.
 

  1. Click on the three-dots menu. 

  2. Select “Resend welcome email”. 


The welcome email will be resent to the User. 



Resend a welcome email.

Revoke Access to the Profile

Navigate to the Permissions > Users section of the Identity Module.
 

  1. Click on the three-dots menu.


  2. Select “Revoke access” from the list.
  3. Click on the “Revoke access” button to confirm.

Revoke access.

Confirm to revoke access.

Filter on Users

Navigate to the Permissions > Users section of the Identity Module.
  

  1. Click on the “Filter” button.

  2. Specify what criteria you would like to filter on. You can filter on one or multiple criteria.

  • First name / last name/email - this allows you to filter the contact details of the user. This is a free field, meaning that you can type in letters for your research. 

  • Role name - this allows you to filter the Roles of the Users. 


No need to save, your changes are directly applied.


Click on filter.Enter the criteria you want to filter on.

Remove filters

  1. Click on the cross next to the filter button.  


OR


  1. Click on the “Filter” button.

  2. Then on the “Clear” button to clear your filters and to display the complete list of Profiles.

​​​​​​​Click on the cross or the filter button.Click on "clear".

 

Profiles

Filter on Profiles

Navigate to the Permissions > Users section of the Identity Module.
  

  1. Click on the “Filter” button.

  2. You can type in letters to filter on the name of the Profile as this is a free field. 


No need to save, your changes are directly applied.

Click on the filter button.Filter on a criteria.

Remove filters

  1. Click on the cross next to the filter button.  


OR


  1. Click on the “Filter” button.

  2. Then on the “Clear” button to clear your filters and to display the complete list of Profiles. 


Click on the filter button or the cross.Click on the Clear button.

 

Roles

Creating and managing your Roles is key to allocating the correct access to every user. In idloom, you can create custom Roles to best match your needs.

Navigate to the Permissions > Roles section of the Identity Module.

This page provides an overview of all the roles within your profile for each module, including IAM, Events, and Invoices.


By default, you have the following Roles available on your Profiles:


  • Profile admin

  • Event manager

  • Event editor
  • Attendee manager
  • Event Staff


You can modify or delete the default Roles, but also create new ones.

The rights granted to users with a specific role are denoted with a green checkmark, while the rights they lack are represented by a grey cross.



Create New Roles

Navigate to the Permissions > Roles section of the Identity Module.

  1. Click on the “Manage roles” button.

  2. Click on the “Create a new role” button. 

  3. Enter the name of your new Role. 
This Role will be available for the entire Profile.

  4. Select the checkboxes next to the rights you would like to activate for this new Role. 

  5. Click on the “Save” button.

Manage your RolesCreate a new RoleGive a name to you Roles and select permissions.Save your changes.

Edit your Roles

Navigate to the Permissions > Roles section of the Identity Module.

  1. Click on the “Manage roles” button.

  2. Select the desired Role from the “Select and edit a role” list. 

  3. Modify the name of your Role or the rights linked to it by clicking on the related checkboxes.

  4. Click on the “Save” button. 



Manage your RolesSelect a Role and edit it.Save your changes.

Delete Roles

Navigate to the Permissions > Roles section of the Identity Module.

  1. Click on the “Manage roles” button.

  2. Select the desired Role from the “Select and edit a role” list. 

  3. Click on the “Delete this role” button.

  4. Confirm by clicking on “Yes, delete this role”. 


Click on manage my roles.Click on delete.Confirm your deletion.

Keep your Permissions under control with idloom!

 

Discover related user guides. You might also be interested in…

Identity - Module navigation and Identity management

Identity - Profiles and Subscriptions

 

The idloom.events team